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Very disappointed

Hi Malibu I was so excited when I saw your new strawberry spritz. I bought a bottle at the weekend to share with my sister. We had a sip and couldn’t believe how chemically it tasted nothing like Malibu with a twist of strawberry. We spent £9.50 on a bottle of drink we physically couldn’t drink it was so disappointing and believe me we can drink most things but sadly we ended up throwing practically the whole bottle away 😢 
We hate to complain and give bad reviews but this was so shockingly bad we felt you should get the feedback. I do look forward to a response regarding your drink. Many thanks Rachel Ashworth
Rachel ashworth Report inappropriate content


  • Hey

    Could you inform us of which country you are located in and we will forward this to a local representative in your market,

    Natalie– Team Malibu

  • From the uk. Not overly happy with the response and how long it took to reply. Your companies advise to me in a previous message was to try the passion fruit drink instead. !!!!!! Glad you take customers complaints seriously
    Rachel ashworth
  • Hi Rachel,

    I have forwarded your message to a local representative in your market, and they will answer to your inquiry soon.

    Best wishes,

  • I would like to make a complaint about the same drink please. How do I email you?
    Laura Touray

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